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Services - Orange Technologies

Services

We offer professional premium services at an affordable cost.
Data and VoIP solutions tailored to your business.

WHAT SETS US APART?

  • A 120-Minute turnaround time is our service promise to you  No call centres for support – deal with a dedicated service support manager.
  • The quality of our HD voice service is superior to most of our competitors.
  • We offer turnkey business office setup solutions for your business.
  • At Orange Technologies we are very confident in our product offerings that we offer an obligation free PROOF OF CONCEPT with our services for you to trial and experience first hand for you to make a decision.

WE OFFER QUALITY PRODUCTS AND SERVICES AT AFFORDABLE COSTS!

VOIP AND DATA SERVICES

Our quality products are backed up by exceptional service and are available at an affordable price!

Orange Technologies assist businesses in dealing with the ever-changing needs of their operations through modern technology.

By using VoIP, businesses can communicate more effectively and reduce phone costs.

ORANGE TECHNOLOGIES CLOUD PBX

The Orange Technologies Cloud PBX is a complete business phone service utilizing VoIP – Voice over Internet Protocol.

While you’re saving up to 40% on your telephone bill with Orange Technologies VoIP Cloud PBX, you will also be improving your business productivity.

We provide a full-featured Unified Communications (UC) solution to communicate effectively with your customers.

What do you get with Orange Technologies Cloud PBX?

Our Cloud PBX includes all of the features you would expect from an enterprise class phone system, including auto attendant, voicemail, call forwarding, call recording and desktop call management. Users have the ability to add functionality for contact center, voicemail to email and time of day call directing. Finally, each customer gets the industry’s most sophisticated business intelligence package to help them identify key performance indicators to run their business and increase productivity and efficiency.

While the new Cloud PBX comes with all PBX features, we deem to be standard, our inclusion of Handset Auto provisioning; a Billing Module and a Call Quality Analysis tool has made a good product great.

This menu will allow you to see various analytical reporting on Inbound / Outbound calls, Queues, Call Campaigns etc….

  • Quick and easy access to view and download CDR’s (Call Data Records)
  • Caller ID/On Call Waiting: Know who’s calling before you answer.
  • Call Forwarding: Redirect calls to your mobile or other phone so you don’t miss any calls.
  • Follow Me: Have one of your numbers/extensions ring for a period of time and if unanswered
  • forward to a 2nd number and then third and so forth OR all ring them all concurrently.
  • Caller ID Based Forwarding: Follow Me Based on number called.
  • Inbound Number Tagging: Tag and inbound caller ID for easy reception management for
  • multiple companies.
  • Call Hold: Easily out a call on hold while you answer another call.
  • Call Transfer: Attend Transfer (alert forwarding party before transfer) & Blind Transfer (Transfer
  • the call directly).
  • Call Waiting: Be notified when someone else is trying to call if you are already on a call.
  • Do Not Disturb: Be notified when someone else is trying to call if you are already on a call.
  • Call Logs: Access detailed call records by extension or account
  • Custom Music-on-Hold
  • Custom Digital receptionist Recordings
  • Custom voicemail messages
  • Access, search and download call recordings
  • Personal profile editing
  • Detailed call analytics
  • Password Protected Voicemail: Prevent unauthorized access to voicemail
  • Voicemail Greeting options: Unavailable / Personal Message
  • Voicemail to Email: Receive voice messages as a .wav file attached to an email
  • Multi-level IVR menu management
  • Manage multiple IVR menus for different Inbound DID’s
    • Day and Night Mode Schedule: Create different greetings according to time of day and day of
    • week
    • Custom Greetings: Upload third-party professional greetings to use as Digital Receptionist
    • greeting
  • Call Rest Ring groups: Simultaneously ring a set of phones based on a DID
  • Hunt lists: Set a linear line of ring groups for a period of time, before transferring to a second and third ring group etc.
  • Actions
  • Block outgoing calls to specific numbers
  • Blanket or ad hoc call recording
  • Secure call recording storage
  • Archiving call recordings
  • Real time inbound and outbound call details records
  • Outbound call source listed by extension
  • Outbound call source lists for virtual extensions
  • Main dashboard:

  • 10 x Day history
  • Call details for the current day
  • Shows the extensions offline and online
  • Channels being used
  • This menu will allow you to see various analytical reporting on Inbound / Outbound calls, Queues, Call Campaigns etc….

  • This can be displayed on a monitor for a Call center floor to view.

LTE/5G AND FIBRE DATA SOLUTIONS

Get connected to those who matter with LTE/FIBRE/5G home or business solutions.

Connectivity doesn’t have to be a hassle; our job is to handle the tough stuff including:

  • Setting up Range extenders
  • Setting up Network infrastructure
  • Pure Fibre connectivity
  • FTTH FTTB

CCTV CAMERA SOLUTIONS

Using modern technology, Orange Technologies can help businesses meet the ever-changing demands in operational requirements. Contact us today for a no obligation-free quote and a representative will visit you on-site!

  • Motion detection
  • Infrared Lighting
  • Day and night recording Remote access

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